What we do

Capital Letters aims to provide London homes and housing to homeless households. Working with London landlords.

We are increasing the supply of homes from the private rented sector to homeless households who councils have a duty to rehouse. We are supported by £38m funding from the Ministry of Housing, Communities and Local Government.

By establishing a single organisation to represent multiple boroughs across London, we can source a greater range of private sector properties and provide a one stop service to landlords and managing agents, including fast payment and protection of rental income as well as insurance to safeguard property.

Landlord and new tenant signing documents

As well as being better for homeless households or those facing homelessness, this will significantly reduce councils’ costs. By the end of our third year, we anticipate a 60% reduction in the number of households accommodated in this way. 

Over the next three years, Capital Letters will increase the stock of private rented sector properties available to our member councils by 20,000, helping more and more homeless households to be rehoused locally and in stable accommodation, rather than out-of-London.

By collaborating rather than competing with each other for properties, we can provide a range of stable accommodation, helping to shift provision in London away from short term, expensive and often unsuitable, nightly–paid accommodation, including bed and breakfast and hotel annexes.

Mother and child

How do we achieve this?

Due to the COVID-19 (coronavirus) outbreak we have taken the decision to close our office until further notice. We are operating a ‘business as usual’ policy – please continue to maintain contact with our team by phone or email as you would usually do.

We remain open for business and are continuing to procure properties. You can contact us on info@capitalletters.org.uk and one of our team will be in touch to discuss your property. We will regularly assess our operating status as we receive updates from the Government regarding COVID-19. All changes will be communicated via email, social media, and our website.