Accessibility
This statement was last updated: 22 November 2023
This website is run by Capital Letters. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website aren’t fully accessible:
- you can’t modify the line height or spacing of text
- most older PDF documents aren’t fully accessible to screen reader software
- live video streams don’t have captions
What to do if you can’t access parts of this website
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- email info@capitalletters.org.uk
- or call 020 7934 9672
We’ll consider your request and get back to you as quick as possible.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact: info@capitalletters.org.uk with the subject line “Reporting accessibility problems”.
We will consider all such suggestions and make changes where these will assist with the accessibility of our website.
Technical information about this website’s accessibility
Capital Letters is committed to making its website accessible. This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Content that’s not within the scope of the accessibility regulations
- PDFs and other documents
Older PDFs and Word documents may not meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. This doesn’t meet WCAG 2.1 success criterion 4.1.2 (name, role value). These documents are unlikely to be essential to providing our services. The accessibility regulations only require us to fix PDFs or other documents published before 23 September 2018 if they are essential to providing our services