What we do
Making life simple for landlords and tenants
Discover more
Discover more
Discover more
Who we work with
Housing solutions, built on foundations of trust
We know that a secure, good quality, affordable home is the key to a successful life. This is why Capital Letters exists.
Owned by member London boroughs, and supported by Government, we are finding new housing supply and providing solutions for homelessness. All through our own landlord portfolio and the partnerships we build with landlords, investors, developers and members.
We work with property owners, individual landlords, investment organisations, developers, and local authorities to provide simple innovative housing solutions to prevent and address family homelessness in London.
As a self-sustaining, not-for-profit, service provider and landlord, we are able to offer the best services at competitive prices with the added security of being directly linked to London’s local authorities. Our expert team works collaboratively with key stakeholders to make letting private homes to families financially attractive and viable.
Through our Lettings Agency, we find the best-vetted tenants, and our tenancy sustainment team works to make sure that those tenants can meet their financial responsibilities whilst leading their best lives. We partner with our tenants, landlords, investors and developers to make sure lettings, property management, landlord services and tenant relations are frictionless and efficient.
Get started
Our partnerships
Owned by London boroughs
Trusted by councils, landlords and investors
We are the not-for-profit landlord and service provider, supporting landlords, investors and local authorities to find secure, affordable homes for Londoners.
Our mission
The first-choice partner for the Capital
Supply and demand issues are ever present across London housing and are particularly acute for affordable rented housing. That’s where Capital Letters comes in.
Partnering with landlords, investors, developers, and local authorities, we provide households in London with good-quality, safe, affordable homes.
As an ethical, socially responsible landlord and housing service provider, we’re committed to creating the biggest social impact we can.
Hear our storyTestimonials
Hear what our partners and customers have to say
Latest news
Explore our insights
July 25, 2024
We have to make it better
Because of Capital Letters’ unique pan London scope and experience we have seen the issues facing both our member London boroughs, and the families that we help out of homelessness and Temporary Accommodation (TA), at first hand.
We have been campaigning on behalf of our members and the tenants that we support to try and change the system since 2019.
The National Audit Office (NAO) report into the last Governments Homelessness approach has simply told us what we already know.
Read more
July 16, 2024
The Positive Social Impact of Quality Housing for Families
The importance of good housing as a fundamental human need cannot be overstated. It’s a basic human right essential for personal stability, security, and self-respect. But beyond the immediate provision, good housing good housing provides broader societal benefits and forms the bedrock of family life, enabling individuals to thrive, access vital services, and contribute meaningfully to their communities.
Read more
June 13, 2024
Beyond profits: Calculating Social Return on Investment (SROI)
For investors seeking to make a meaningful impact beyond financial returns, understanding the essence and impact of the Social dimension within the ESG framework is vital. In this first instalment of our blog series on Environmental, Social, and Governance (ESG) investing, we delve into the crucial “S” component and the principles to calculating Social Return […]
Read more