Manage your home

Find all of the resources and contacts you need to successful manage your rented accommodation – whether you rent through a Private Landlord or us!

Find out more

About you

Choose your category

Tell us which category best suits your situation, so we can point you to the best resources to help.

Follow the link below to access our resource library for Capital Letters tenants.
Find your information

Follow the link below to access our resource library for tenants of private landlords who have been placed by a local borough.
Find your guides

Follow the link below to access our resource library for private landlords.
Find your guides

Resources

Capital Letters Tenants

We’ve listed just some of our helpful resources here and you can find even more information by clicking on the button below.

More help

Debit/credit card

  • Call us on 0203 874 4460 (select option 1, then option 2)
  • Call AllPay on 033 0041 6497 and use your AllPay reference number on your rent card (AllPay is available 24 hours a day and 7 days per week)

 

Set up a direct debit

  • Use our AllPay tool here
    Call us on 0203 874 4460 (select option 1, then option 2)

 

Set up a standing order

Account Number: 47594268
Sort Code: 60-13-09
Bank: Natwest
Account Name: Capital Letters (London) Ltd – Rent Account
Reference: Please use your Tenancy number as a reference so that we can post the payment to your rent account.

Please contact us:

rents@capitalletters.org.uk OR call us on 0203 874 4460 (select option 1, then option 2)

Resources

Tenants of Private Landlords

Resources

Private Landlords

Get in touch

Got a question regarding your tenancy or rental property? Reach out to our experts.