As a member, you will get access to London properties and support that will be more efficient and often cheaper than going it alone. For instance, our property procurement and allocations platform gives member boroughs everything they need to match people to homes.

Over the next three years, we will procure accommodation for around 20,000 households for use by our member boroughs. This is supported by £38m MHCLG funding from the Flexible Homelessness Support Grant. The grant enables member boroughs to reduce the costs associated with the procurement of properties.  

Arial view of London looking north
Red front door to a property

There are other advantages too. As Capital Letters can issue assured shorthold tenancies as a private landlord, we can end a council’s homelessness duty once we become the tenant’s landlord. We will work closely with the tenant throughout, ensuring they are in the best position to sustain their tenancy and do not present as homeless again.

While we aim to place households in secure tenancies wherever possible, we are also developing a temporary provision to end the spiralling costs that competition encourages.

Working in partnership with

Barking & Dagenham
Bexley Council
Camden Council
Hackney Council
Hammersmith & Fulham
Waltham Forest

Find out more

Come and talk to us today about how Capital Letters can work with you to improve your service outcomes and reduce costs. 

Due to the COVID-19 (coronavirus) outbreak we have taken the decision to close our office until further notice. We are operating a ‘business as usual’ policy – please continue to maintain contact with our team by phone or email as you would usually do.

We remain open for business and are continuing to procure properties. You can contact us on and one of our team will be in touch to discuss your property. We will regularly assess our operating status as we receive updates from the Government regarding COVID-19. All changes will be communicated via email, social media, and our website.