What we do
Making life simple for landlords and tenants
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Who we work with
Housing solutions, built on foundations of trust
We know that a secure, good quality, affordable home is the key to a successful life. This is why Capital Letters exists.
Owned by member London boroughs, we are a socially responsible, commercial not-for-profit finding new housing supply and providing solutions for homelessness. All through our own landlord portfolio and the partnerships we build with landlords, investors, developers and members.
We work with property owners, individual landlords, investment organisations, developers, and local authorities to provide simple innovative housing solutions to prevent and address family homelessness in London.
As a self-sustaining, not-for-profit, service provider and landlord, we are able to offer the best services at competitive prices with the added security of being directly linked to London’s local authorities. Our expert team works collaboratively with key stakeholders to make letting private homes to families financially attractive and viable.
Through our Lettings Agency, we find the best-vetted tenants, and our tenancy sustainment team works to make sure that those tenants can meet their financial responsibilities whilst leading their best lives. We partner with our tenants, landlords, investors and developers to make sure lettings, property management, landlord services and tenant relations are frictionless and efficient.
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Our partnerships
Owned by London boroughs
Trusted by councils, landlords and investors
We are the socially responsible, commercial not-for-profit landlord and service provider, supporting landlords, investors and local authorities to find secure, affordable homes for Londoners.
Our mission
The first-choice partner for the Capital
Supply and demand issues are ever present across London housing and are particularly acute for affordable rented housing. That’s where Capital Letters comes in.
Partnering with landlords, investors, developers, and local authorities, we provide households in London with good-quality, safe, affordable homes.
As an ethical, socially responsible landlord and housing service provider, we’re committed to creating the biggest social impact we can.
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September 20, 2024
Temporary Accommodation in London: Causes, Consequences, and Solutions
London, one of the world’s most dynamic and populous cities, faces a significant housing crisis that has resulted in an alarming rise in the use of temporary accommodation. Temporary Accommodation (TA) refers to short-term housing provided by local authorities to individuals and families who are experiencing homelessness or are at immediate risk of homelessness.
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September 4, 2024
Capital Letters Supports the “Get SMEs Building Again” Report
Capital Letters is committed to addressing the housing crisis in London by supporting innovative solutions that increase the supply of affordable rental homes. The “Get SMEs Building Again” report provides a robust framework to address some of the current issues with building and providing affordable rental homes for those that need them most. The future […]
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August 14, 2024
The Cost of Living Crisis and its Impact on Working Families
The cost-of-living crisis is an escalating issue across the UK, with more working families feeling the pinch as they struggle to manage rising expenses. This situation has brought the role of state benefits, particularly Universal Credit (UC), into sharper focus. Many working families now rely on these benefits to make ends meet, challenging the outdated notion that benefits are solely for the unemployed or disabled.
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July 16, 2024
The Positive Social Impact of Quality Housing for Families
The importance of good housing as a fundamental human need cannot be overstated. It’s a basic human right essential for personal stability, security, and self-respect. But beyond the immediate provision, good housing good housing provides broader societal benefits and forms the bedrock of family life, enabling individuals to thrive, access vital services, and contribute meaningfully to their communities.
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