TACKLING HOMELESSNESS

Capital Letters pools the procurement activity of councils in London to access an improved supply of good-quality accommodation to prevent homelessness.

The housing pressures on low-income households in London have never been greater, particularly in the light of the impact of the pandemic on the economy and individuals.

Capital Letters is backed by the Ministry for Housing, Communities & Local Government (MHCLG). The purpose of the government investment is to reduce the costs of providing accommodation. By working through Capital Letters, councils create greater efficiency through collaboration and partnership.

Our primary objective is to increase supply from the private rented sector (PRS). Capital Letters also enables member councils to use less nightly paid temporary accommodation.

By reducing competition between councils, Capital Letters offers a simpler interface for London’s landlords, agents and developers.

Capital Letters provides member councils with an opportunity to gain control of the housing market and provide a consistent and good quality service for landlords. In the long term, this will provide:

  • Better value for money for local and central government 
  • A cohesive approach to the use of private rental properties across London  
  • Potential for member councils to reduce costs of nightly paid accommodation
  • Control over the quality of properties and rogue landlords
  • Sustainability of tenancies to stop the revolving door of homelessness.
Arial view of London looking north

Working in partnership with

Barking & Dagenham
Bexley Council
Brent
Camden Council
Croydon
Ealing
Hackney Council
Hammersmith & Fulham
Haringey
Redbridge
Waltham Forest

Come and talk to us today about how Capital Letters can work with you to improve your service outcomes and reduce costs.